Data Deletion

Last updated: June 26, 2026

How to request deletion

You can request deletion of your Storefront data in two ways:

1. Through Facebook / Meta

If you connected WhatsApp through Meta Embedded Signup and want to revoke our access and delete the data Storefront holds about you:

1. Open Facebook → Settings & Privacy → Settings → Apps and Websites.
2. Find "Storefront" and click Remove.
3. Choose Request data deletion. Meta will send us your request automatically.
4. You will be returned to this page with a confirmation code.

2. By email

Email support@storefrontcommerce.lovable.app from the address on your Storefront account with the subject "Data deletion request". We will verify your identity and confirm deletion within 30 days.

What gets deleted

• Your merchant profile and login credentials.
• Your WhatsApp connection tokens and identifiers.
• Your catalog, conversations, leads, orders, bookings, and quotations.

What we keep

We may retain limited records required by law (e.g. tax and accounting records for completed transactions) for the period required by Nigerian law. Such records are access-restricted and not used for any other purpose.

Check the status of a request

If you have a confirmation code from a previous request, email it to support@storefrontcommerce.lovable.app and we will confirm the status.